What you should do
Consumers should immediately stop using the recalled product and contact Epoch Everlasting Play LLC for a free replacement accessory.
For more information, consumers can contact Epoch Everlasting Play LLC by telephone at 1-800-631-1272, Monday to Friday from 9am to 5pm ET, by email at productsafety@epocheverlastingplay.com or visit the company website.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Epoch Everlasting Play LLC.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
